Golden Taka's Privacy Policy — your data belongs to you

Golden Taka believes that privacy protection in digital services is a fundamental right. The data we collect is used solely to provide you with a better experience — nothing more. This document clearly explains what data is collected, why it is collected, and how it is kept secure.

This Privacy Policy has been developed in accordance with international data protection standards. Golden Taka may update this policy as needed — any changes will be announced on the platform and sent via SMS to your registered mobile number.

• This policy applies to both the website and mobile app.
• Third-party websites and payment gateways operate under their own privacy policies — Golden Taka is not responsible for those.
• If you have any questions about any part of this policy, please contact our support team.

Golden Taka collects only the data that is strictly necessary. Requesting or storing unnecessary personal information is against our policy. Below is a detailed breakdown of data collection across three main categories.

Golden Taka uses your data only for specific, legitimate purposes. Each purpose is clearly explained below. Your data is never used for anything outside of this list.

• Service Delivery: For account management, betting markets, payment processing, and customer support.
• Identity Verification: For age verification, the KYC process, and compliance with anti-money laundering regulations.
• Security Verification: To detect fraudulent activity, unauthorized access, and suspicious transactions.
• Service Improvement: To analyze your usage patterns and improve your overall platform experience.
• Contact: To send important notices, policy updates, and information related to your account.
• Promotional Communications: With your consent, to keep you informed about new offers and bonuses. You may withdraw this consent at any time.
• Legal Obligation: To provide necessary information in response to lawful requests from government authorities or regulatory bodies.

Golden Taka does not sell your data to advertisers or data brokers. This is an absolute policy.

Golden Taka does not share your data with outside parties — the exceptions are limited and clearly defined. Those limited circumstances are outlined below.

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information necessary to process transactions. They handle this data under their own privacy policies.
• Game Provider: Providers such as Pragmatic Play and Evolution Gaming receive only minimal session data needed to run the games. They do not receive your personal identity information.
• Identity Verification Service: Trusted third-party verification agencies may be used for KYC verification. They use this information solely for verification purposes.
• Legal Authority: Golden Taka is legally required to disclose relevant information upon receipt of a valid court order or request from a government regulatory authority.

How long Golden Taka retains your data depends on the type of data and applicable legal requirements. Once no longer needed, data is securely deleted.

• Account Information: For as long as your account remains active. Even after closure, data may be retained for up to 5 years to meet regulatory obligations.
• Financial Transaction Data: Required to be retained for a minimum of 5 years under anti-money laundering laws.
• KYC Documents: 5–7 years from the date of verification.
• Support Communication Records: 3 years from the date of contact.
• Technical Logs: Up to 12 months for security analysis purposes.

Your data is stored on secure servers protected by both physical and digital security measures. Golden Taka conducts regular security audits to ensure that data storage practices meet the highest standards.

Golden Taka uses multiple layers of technical security measures to protect your data — all equivalent to banking industry standards.

Every connection to our website and app uses 256-bit TLS encryption. This ensures that no one can intercept or alter your data in transit. You can confirm the secure connection by looking for the padlock icon in your browser's address bar.

• TLS/SSL Encryption: All data transfers are encrypted.
• Two-Factor Authentication: Two-step login verification is available and users are encouraged to keep it enabled.
• Firewall & Intrusion Detection: Unauthorised access attempts to our servers are automatically detected and blocked.
• Data Masking: Sensitive information displayed on screen (such as card numbers) is partially masked.
• Regular Security Audits: Regular penetration testing is carried out by independent third-party security experts.
• Session Management: You are automatically logged out after a period of inactivity.

Keep in mind, though — no one can guarantee 100% security on the internet. Golden Taka takes every possible measure, but your own vigilance matters just as much.

The Golden Taka website and app use cookies — small files stored on your device that help the platform recognize you and improve your experience.

Cookies can be managed through your browser settings. However, disabling essential cookies may cause issues with login and payments. The mobile app uses local storage instead of cookies — the functionality is the same, but the method differs.

Golden Taka respects your right to control your own data. Under international data protection standards, you have a number of specific rights.